Technical Sales Engineer

Mt. Airy, MD
Full Time
Experienced

Technical Sales Engineer (Inside)

Location: Mount Airy, Maryland – 100% On-Site
Job Type: Full-Time, Exempt
Salary: $75,000–$95,000 annually, based on experience and qualifications

About the Opportunity

Thermal Devices is seeking an Inside Technical Sales Engineer to join our team in Mount Airy, Maryland. This position combines technical problem-solving, customer interaction, and industrial product applications in a collaborative, hands-on environment.

You'll work directly with industrial customers to understand their equipment and process requirements, recommend appropriate products, and prepare technical quotations for electric heaters, temperature controls, sensors, and related equipment.

You do not need an engineering degree or previous industrial heating experience to be successful in this role.

We're interested in candidates with backgrounds in industrial estimating, technical customer service, HVAC, electrical or mechanical systems, automation, controls, manufacturing, application engineering, or industrial equipment sales.

The ideal candidate enjoys understanding how equipment works, solving technical challenges, and helping customers find the right solutions. If you have strong technical aptitude, attention to detail, and experience working with industrial products or applications, we'd like to hear from you.

What You'll Do

As an Inside Technical Sales Engineer, you'll manage customer opportunities from initial inquiry through quotation and order placement while developing the technical knowledge needed to become a trusted resource for customers. 

Yo​​​ur responsibilities will include:

  • Review customer applications, specifications, drawings, and technical requirements to identify appropriate product solutions.

  • Recommend and specify industrial electric heaters, temperature controls, sensors, and related process heating products.

  • Prepare accurate technical quotations, bids, and proposals based on customer application requirements.

  • Work directly with customers to understand their processes, troubleshoot application challenges, and recommend solutions.

  • Partner with manufacturers and suppliers on product selection, pricing, availability, lead times, and technical requirements.

  • Support outside sales representatives with technical product and application expertise.

  • Follow up on customer quotations and opportunities throughout the sales cycle.

  • Develop relationships with existing customers and identify opportunities for additional products and solutions.

  • Prospect for new business opportunities through customer outreach and follow-up.

  • Coordinate with Sales, Purchasing, Customer Service, and Operations to support successful execution of customer orders and projects.

  • Develop in-depth knowledge of Thermal Devices' product lines, manufacturers, and industrial applications.

What We're Looking For

We recognize that technical expertise comes from both education and hands-on experience. We're looking for someone with strong technical aptitude, problem-solving skills, and the ability to work effectively with industrial customers.

Qualifications:

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Engineering Technology, or a related technical field preferred, but not required.

OR

  • Relevant professional experience in industrial estimating, technical customer service, industrial equipment, controls, automation, manufacturing, or technical sales.

Additional qualifications:

  • Ability to interpret technical specifications, drawings, product information, or customer requirements.

  • Strong technical aptitude and interest in learning industrial heating and control applications.

  • Experience preparing quotations, estimating equipment requirements, recommending products, or assisting customers with technical questions.

  • Strong analytical, troubleshooting, and problem-solving skills.

  • Excellent written and verbal communication skills.

  • Ability to manage multiple customer inquiries, quotations, and priorities accurately.

  • Strong organizational skills and attention to detail.

  • Comfortable working directly with customers, suppliers, and internal teams.

  • Willingness to learn new products, applications, and technical systems.

Preferred, but not required:

  • Experience with industrial heating equipment, temperature controls, sensors, instrumentation, HVAC, or process equipment.

  • Experience in technical inside sales, applications support, industrial estimating, or technical customer service.

  • Familiarity with ERP systems, technical quotations, or industrial product specifications.

Why Join Thermal Devices?

At Thermal Devices, you'll have the opportunity to build both technical and commercial expertise while working with customers across a variety of industrial applications.

You'll learn from an experienced team, work with leading manufacturers in the industrial heating and controls market, and develop specialized knowledge that supports long-term professional growth.

We offer:

  • $75,000–$95,000 annual base salary, based on experience and qualifications.

  • Performance-based bonus opportunity.

  • Medical, dental, and vision benefits.

  • 401(k) with company match.

  • Paid time off and company holidays.

  • Professional development and advancement opportunities.

  • A collaborative environment focused on technical expertise and customer solutions.

Work Location

This is a 100% on-site position at our Mount Airy, Maryland office. Regular daily attendance is required, and the position is not available for remote or hybrid work.

Equal Employment Opportunity

Thermal Devices is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

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