Thermal Devices Inside Technical Sales

Mt. Airy, MD
Full Time
Experienced
Thermal Devices Inside Technical Sales
Location: Mount Airy, MD (On-site)
Job Type: Full-Time, Exempt
Salary Range: $75,000 – $95,000 annually, based on experience and qualifications

About Thermal Devices
Thermal Devices is a leading distributor of industrial electric process heaters, temperature controls, sensors, and process heating solutions. We partner with customers across a variety of industries by delivering technical expertise, responsive customer service, and innovative solutions that help keep industrial operations running efficiently.

Position Summary
The Inside Technical Sales Representative is responsible for providing technical sales support and exceptional customer service for industrial electric heating and process control products. This role works closely with customers, manufacturers, and the outside sales team to prepare quotations, provide technical assistance, process orders, follow up on projects, and identify opportunities to grow existing and new customer relationships.

Essential Responsibilities
  • Respond to customer inquiries regarding industrial electric heaters, temperature controls, sensors, and related products.
  • Prepare quotes, bids, and proposals based on customer requirements.
  • Process customer orders and provide order status, tracking information, and follow-up.
  • Provide technical support and product recommendations to customers and the sales team.
  • Develop and maintain strong customer relationships while identifying opportunities to grow existing accounts.
  • Prospect for new business through outbound phone calls and follow-up activities.
  • Coordinate with manufacturers regarding pricing, product availability, lead times, and technical information.
  • Maintain accurate customer and sales activity within the company's ERP and CRM systems.
  • Partner with Sales, Purchasing, Customer Service, and Operations to ensure customer satisfaction.
  • Continuously develop product knowledge and stay current on industry trends.

Qualifications
  • Bachelor's degree in Engineering preferred (Mechanical, Electrical, Chemical, or related field); equivalent experience will be considered.
  • Strong communication and customer service skills.
  • Technical aptitude with the ability to learn industrial products and applications.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office; ERP/CRM experience preferred.

What We Offer
  • Competitive salary and performance-based bonuses
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) match
  • Professional development and career advancement opportunities
  • Collaborative and team-oriented work environment

Working Conditions
  • Primarily an office-based position in Mount Airy, MD.
  • Frequent computer and telephone use.
  • Occasional walking, standing, and light lifting.
Equal Opportunity Employer
Thermal Devices is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.
 
Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 05/31/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*